Privacy Policy

Last updated: 27 August 2026

Who we are

APNA Community is a Community Interest Company (company number 15089464), operating as APNA Day Centre. Our registered address is Manor House, Haddenham Road, Leicester LE3 2BG, United Kingdom.

We are the controller of personal data collected through this website.

What this policy covers

This policy explains how we collect, use, and look after personal information when you visit our website, contact us, or use our community services.

Information we collect

When you contact us

If you use the contact form on this website, we collect:

Your name
Your phone number or email address
Your message

If you telephone us, we will use the details you give us so that we can respond.

When you visit our website

We do not run advertising or website analytics on this site. Some third-party tools we use may still collect technical information:

Google reCAPTCHA, to help prevent spam on the contact form
Google Maps, to show our location

These services are provided by Google and may set cookies or process information in line with Google's privacy policy.

How we use your information

We use personal information to:

Respond to enquiries and arrange visits
Provide community, educational, and health-related services
Keep the website secure and free from abuse
Meet our legal obligations as a Community Interest Company

Legal basis

We process personal data under UK GDPR and the Data Protection Act 2018 on the following bases:

Consent, when you choose to send us a message through the contact form
Legitimate interests, to run a community organisation, respond to people who get in touch, and keep the website secure
Legal obligation, where we must keep records for health, safety, safeguarding, or company law

How long we keep information

Contact form messages are kept only for as long as we need them to deal with your enquiry. We then delete them, unless we must keep them for legal, safeguarding, or accounting reasons.

Sharing your information

We do not sell your personal data. We may share information with:

The email provider that delivers website enquiries to us
Google, for reCAPTCHA and Maps
Professional advisers, regulators, or public authorities if the law requires it, or to protect people in our care

Anyone who handles information on our behalf is expected to keep it safe and use it only for the purpose we give it to them.

Your rights

You can ask us to:

Access the personal data we hold about you
Correct inaccurate information
Delete your information, where we do not need to keep it
Restrict or object to how we use it
Provide a copy of information you gave us, where this applies

To exercise these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we have used your data.

Cookies

We do not set our own marketing or analytics cookies. Google reCAPTCHA and Google Maps may use cookies or similar technologies that are needed for those tools to work.

Contact us

APNA Community

Manor House, Haddenham Road, Leicester LE3 2BG, UK

0797 576 6006

0116 222 1021

You can also use our contact form.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.